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We value our customers and their shopping experience. Here are just a few things they have to say about Western Charm.
07-24-2006
Dear Lori and staff:
I just left a message on your answering machine.
Took a break from all this grass cutting here in the boonies when the mail lady pulled in and delivered the replacement raffia hat that you sent. I had to call; it was too good of service to just email, LOL.
Anyway, when Bob gets home tonight, hell leave 3X excellent reviews for your company on ebay. LOL
I will recommend everyone to use your business for their needs. Thank you so very much, and my best wishes for all the success with your company! Its been a joy to deal with you and your staff, and with policies like you have there, Im sure youll do well.
Thanks to you all, and have a wonderful summer!
Deb Bauer
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01-05-2006
Hi Lori,
My beautiful hats arrived today already! They are perfect thanks so much. In fact I have acquired one more bridesmaid and am going to go back and order one more! Have a great day.
Karen
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12-13-2004
Dear westerncharm,
Hi, They dont have enough room on the feedback to list all that I wanted to say! Thank you! I dont know how you got it to me so fast! You must have shipped about 5 minutes after I made payment! And its a beautiful hat! My husband will love it! I am so pleased with this sale. Thank you, from the bottom of my heart! I hope you have an especially wonderful Christmas!
Tonya
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12-03-2004
Thanks Lori... Trust me.. this hat was no stress compared to what Home Depot
is putting me thru... I am never ever never doing another home remodeling
project. !!! Life should be spent fishing on a quiet lake.. not dealing
with customer service challenged management.. Hey Maybe you should call
them ,..... You know what customer service really means !!! Thanks Again !
Shari
Shari
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09-11-2004
Thank you for your prompt attention to my inquiry. We have discovered that the problem lay within the Williams post office. The notice was left in box 1047 instead of box 1041. Notification of the arrival in Williams on 9/7 did not appear on our computer, as we have checked daily.
I now have the hat in hand and think it is very beautiful!!!!!!!! I am very pleased with the hat!!
Thank you,
Louann
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08-23-2004
Hello Lori,
Yiiieeeeehaaaa !
Your package arrived today, and its looking very good ! Thanks a lot ...
Well be placing some new orders soon, ... first Ill have to measure some heads around here (if I can catch them holdin still for a few seconds).
Greetings, some happy Belgian ???? cowboys
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08-05-2004
Thank you, thank you, thank you!! I found the perfect hat on your site!! I just purchased it & cant wait to try it on with the dress & boots. You wouldnt believe how much time I have spent shopping for this exact hat! Youve made my day (and my wedding)!!
Have a wonderful day & thanks again!
Robin
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07-14-2004
Dear westerncharm,
Hello, I received the hat today(7/14/04). Thanks so much. It looks great. even better than the picture. It will look great for the horse show. Thanks again!
Ronald Jacks
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05-12-2004
Hi Lori!
My Hat arrived today! Thanks very much! I think I will be a very great looking bride! When I know people who need a western wedding hat, I will tell them of Westerncharm... Im very happy I found you...
many greetings
Mirka
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07-05-2003
luv the hat! Its great to finally get a hat that is ACTUALLY my size, instead of mens small. Thank you for the prompt shipment and careful wrapping.
Best Regards,
Rose Neville
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11-14-2003
I just wanted to thank you for sending this hat so fast,
It has just gotten to start snowing here in Cleveland, and I needed a less expensive hat to wear out on the weather. I moved here 3 months ago from Louisiana (Baton Rouge) and it is nice, but you cant get any kind of a decent hat around here (damn yankees).
I was really surprised when I got my hat that it was so nice, because it was priced so low. Wow. That is always nice. Anyway, if you have a mailing list, either snail mail or US mail, please add me to it!
Thanks,
Alex Hamerstone
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